| About Us: | GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE Healthcare provides transformational medical technologies that are helping a new age of patient care. GE Healthcare’s expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients.
GE Healthcare offers a broad range of products and services that are improving productivity in health and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries.
GE is an equal opportunity employer.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. |
| Essential Responsibilities: | The solution applications specialist has the following responsibilities:
Creates and executes strategy for optimizing the workflow configuration and applications training delivered to customers by regional applications teams. Finding ways to simplify and streamline the change management activities for customers moving to new applications.
Contributes to the definition, design and refinement of clinical products to address customer needs and to ensure intuitive & efficient workflow
Provides applications support and training for sites evaluating prototypes of new applications, new features in various development stages.
Prioritizes customer’s requests as needed to streamline change management and training
Translates customer’s requests into modifications to put in the software and work with the engineering team on feasibility
Provide clinical feedback to Engineering, operational and strategic marketing from the feasibility studies and customer’s evaluations
Performs sanity tests on prototype releases, creates database of clinical cases to validate new releases
Participates to the usability activities as defined in the GE Quality Management System.
Helps sustain Reference Sites/ Luminaries´ collaborations
Contributes to management of customer complaints related to training & config
Develops and maintain clinical reference configurationsKey Responsibilities/essential functions include (in addition to the items above):
Bring clinical expertise in the product roadmap definition
Work closely with marketing team to promote clinical benefits during medical congresses, and through marketing documentation (brochures, flyers, clinical symposia, slide presentations, demonstration films)
Meet with customers to present prototypes and to capture customer feedback
Train and educate the field (Modality application specialists, sales specialists) on the EI solution |
| Qualifications/Requirements: | Quality Specific Goals:
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Complete all planned Quality & Compliance training within the defined deadlines.
Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
Identify and report any personal quality or compliance concerns immediately to the Quality Organization.Basic Qualifications:
5+ years’ PACS workflow experience in clinical routineEligibility Requirements:
Background in medical imaging and healthcare IT
Fluency in English (spoken and written)
Autonomy and Professional availability
Accountability
Flexible, well-organized, and team player
Excellent communication and presentation skills
Willingness and ability to travel up to 30% |