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Essential Responsibilities: | The solution applications specialist has the following responsibilities:
- Creates and executes strategy for optimizing the workflow configuration and applications training delivered to customers by regional applications teams. Finding ways to simplify and streamline the change management activities for customers moving to new applications.
- Contributes to the definition, design and refinement of clinical products to address customer needs and to ensure intuitive & efficient workflow
- Provides applications support and training for sites evaluating prototypes of new applications, new features in various development stages.
- Prioritizes customer’s requests as needed to streamline change management and training
- Translates customer’s requests into modifications to put in the software and work with the engineering team on feasibility
- Provide clinical feedback to Engineering, operational and strategic marketing from the feasibility studies and customer’s evaluations
- Performs sanity tests on prototype releases, creates database of clinical cases to validate new releases
- Participates to the usability activities as defined in the GE Quality Management System.
- Helps sustain Reference Sites/ Luminaries´ collaborations
- Contributes to management of customer complaints related to training & config
- Develops and maintain clinical reference configurations Key Responsibilities/essential functions include (in addition to the items above):
- Bring clinical expertise in the product roadmap definition
- Work closely with marketing team to promote clinical benefits during medical congresses, and through marketing documentation (brochures, flyers, clinical symposia, slide presentations, demonstration films)
- Meet with customers to present prototypes and to capture customer feedback
- Train and educate the field (Modality application specialists, sales specialists) on the EI solution Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization. |
Qualifications/Requirements: | - Legal authorization to work in the UK is required
- Background in medical imaging and healthcare IT
- Fluency in English (spoken and written)
- PACS workflow experience in clinical routine
- Autonomy and Professional availability
- Accountability
- Flexible, well-organized, and team player
- Excellent communication and presentation skills
- Willingness and ability to travel up to 50%
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website http://www.ukba.homeoffice.gov.uk/visas-immigration/working |
Desired Characteristics: | - Experience in post processing in a clinical routine
- Understanding of Cloud / SaaS / IaaS Business Models and Experience in Using Hosted / Cloud software
- Understanding of Security Compliance frameworks and regulations, e.g. HIPAA, HITECH, NIST 800-53, ISO 27000 family of standards, UK Data Protection Act 1998, etc.
- Teaching ability: present complex material/ techniques in comprehensible terms
- Team oriented – ability to motivate and work well with diverse, cross-functional teams
- Proven ability to influence and negotiate internally and with customers.
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