| Job Number: | 2574620 |
| Business: | GE Healthcare |
| Business Segment: | Healthcare IT |
| About Us: | GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. |
| Posted Position Title: | AW Solution Analyst |
| Career Level: | Experienced |
| Function: | Product Management |
| Function Segment: | Product Management |
| Location: | United States |
| U.S. State, China or Canada Provinces: | Wisconsin |
| City: | Waukesha |
| Postal Code: | 53188-1696 |
| Relocation Assistance: | Yes |
| Role Summary/Purpose: | Reporting to the Global Product Manager, the AW Server Leader role provides solutions configuration, implementation and technical support to AW Sales and C-level customers on a global basis and supports Product Management and Marketing with technical input. |
| Essential Responsibilities: | Provide technical support to sales and marketing for product development and introduction
Review engineering testing and validation of our products to maintain high quality products for release
Document and contribute hospital architectural considerations for enterprise advanced imaging products
Contribute architectural input to RFP responses and support Sales with complex configurations at the enterprise level
Support onsite demonstrations and tradeshow teams with configuration information
Drive customer satisfaction for the AW Server
Own the technical relationship at the C-suite level with strategic AW customer accounts to inspire customer confidence.
Provide applications and technical support to customer in association with GE Service to ensure proper implementation and function of AW Server systems. Scope includes AW Server, GE & 3rd party integration, and related issues.
Communicate customer feedback to central and upstream teams for pilots and NPIs, using clinical and technical expertise to translate into product roadmap definition
Be the AW point of contact for 3rd party integration businesses such as PACS and RIS providers
Work cross-functionally with Marketing to assure that training, sales support, marketing communications, and related collateral contain technically correct product positioning. |
| Qualifications/Requirements: | Basic Qualifications
Bachelor’s Degree in Marketing, Engineering, Science, Business Administration or other related field
Minimum 3 years of experience with AW, AW applications, PACS
Minimum 3 years of experience in resolving applications/technical customer issuesEligibility Requirements:
Excellent written and oral communication skills
Excellent customer collaboration and inclusiveness skills
Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Ensure compliance/closure of Regulatory and Quality requirements before approving Design Outputs/Program Deliverables
Lead continuous improvement activities by driving the implementation of process and product quality improvement initiativesU.S. (Country) Specific Qualifications: This position will be located in Waukesha, WI, USA.
Must be legally authorized to work in the United States full time.
Must be willing to work in our Waukesha, WI facility full-time
Travel commitment to customer sites as required, up to 40%
Must submit application for employment through gecareers.com (or COS if internal) to be considered
Must be 18 years of age or older
Must be willing to take a drug test as part of the selection process
Must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational backgroundAdditional Eligibility Requirements: Legal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. |
| Additional Eligibility Qualifications: | GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. |
| Desired Characteristics: | MSc or Master’s degree in Marketing, Engineering, Science, Business Administration or other related field
5 years or more of AW Engineering and/or AW Service experience preferred
PACS, DICOM, HL7 technical experience an important asset
Experience with enterprise visualization infrastructure- network and server technology
Understands the sales process and works well with commercial teams in customer interactions #DTR |